This document describes the efforts made by the Tamil Nadu Water Supply and Drainage Board (TWAD), to tackle the growing water crisis in the state and describes how it addressed it very differently, unlike the previous reform strategies.
TWAD initiated the change process called "Democratisation of Water Management" that involved an equal partnership between both water engineers as well as the community and addressed the following three core issues:
The democratisation process involved three stages:
The intervention aimed at:
This effort demonstrated significant positive outcomes in terms of:
The document is a newly added chapter from the book Reclaiming Public Water and can be downloaded from the Transnational Institute website.